COVID-19 (Coronavirus) pandemic: Information for families and friends of prisoners in Queensland

From 1:00am Thursday 30 June 2022 the requirement for personal visitors entering a  correctional facility to provide a proof of vaccination was removed.

Restrictions remain in place for visiting a correctional facility if you are a COVID-19 close contact or diagnosed person.

You cannot visit a correctional facility if you:

  • have COVID-19
  • recently had COVID-19 and 7 full days has not passed since your isolation period ended (unless an exception applies to you)
  • are a close contact and 7 full days has not passed from the COVID-19 test date (ie. the date the diagnosed person undertook the COVID-19 test) unless for exceptional or compassionate circumstances
  • have recently had a COVID-19 test and you are waiting to receive the results
  • have COVID-19 symptoms.

Visitors to a correctional facility must wear a face mask at all times while at indoor spaces, comply with requirements the facility or service has in place and follow any PPE or protective measures required.

What restrictions apply to personal visits with prisoners?

The priority of Queensland Corrective Services is to keep COVID-19 out of our prisons and to keep staff and all people in our care safe. The following correctional centres are in a Standard Pandemic Response which means face to face personal visits are available.

  • Arthur Gorrie Correctional Centre
  • Borallon Training and Correctional Centre
  • Brisbane Correctional Centre
  • Brisbane Women’s Correctional Centre
  • Capricornia Correctional Centre
  • Helana Jones Centre
  • Lotus Glen Correctional Centre
  • Maryborough Correctional Centre
  • Numinbah Correctional Centre
  • Palen Creek Correctional Centre
  • Southern Queensland Correctional Centre
  • Townsville Correctional Complex
  • Wolston Correctional Centre
  • Woodford Correctional Centre

When booking your personal visit, please contact the Queensland Corrective Services’ facility for more information.

Virtual personal visits (VPV) are also available, although delays may occur in booking availability for these visits when there is high demand. Queensland Corrective Services is working to ensure family and friends of prisoners can stay in touch with their loved ones by booking a virtual visit as soon as possible. For more information and to book, contact your Queensland Corrective Services’ facility.

The service to allow family and friends to email prisoners located in Queensland Corrective Services facilities is also available.

Please be aware there continue to be issues with visits to some Queensland correctional centres.

If you have a visit planned, you may wish to check with the centre first to confirm if there are any issues with visits.

Our priority is the safety and security of our centres, people, prisoners and visitors.

We are working as quickly as possible to address and resolve any health and safety concerns and issues that have been raised as soon as we can.


Last updated: 29 July 2022