FAQs: Visitors or workers attending a facility for professional, official or other business


Which high-risk settings must visitors or workers be vaccinated to enter?

For QCS’ purposes, a ‘high-risk setting’ is a corrective services facility. This includes:

  • a prison
  • Helena Jones (as the only ‘community corrections centre’ remaining for the purposes of the Corrective Services Act 2006)
  • a work camp
  • a temporary corrective services facility declared during an emergency
  • a watch house.


Do visitors or workers need to be vaccinated to attend ESB, HROMU, QCSA or Community Corrections offices?

Visitors or workers do not need to be vaccinated or provide proof of vaccination to attend the Wacol premises of Escort and Security Branch (ESB), High Risk Offender Management Unit (HROMU) and the Queensland Corrective Services Academy (QCSA), or Community Corrections District Offices.


Who is covered under the Direction?

Anyone who needs to enter a corrective services facility for any reason other than as a prisoner or as a personal visitor. This includes:

  • anyone employed at a corrective services facility (part-time, casual, or full-time)
  • a government employee whose duties involve attendance at a corrective services facility
  • a contractor providing services to or at a corrective services facility
  • a ‘corrective services facility visitor’ that isn’t a personal visitor
  • anyone attending a corrective services facility to perform duties related to a corrective service facilities’ administration, regulation, governance, management, or legal matters
  • a volunteer delivering a service in a corrective services facility
  • a student undertaking a work placement related to an enrolled course of study.


Are construction workers included?

Yes, construction workers are included, UNLESS they share no facilities or access points with staff entering the rest of the high-risk settings.


What does the Direction require from visitors or workers?

To enter, work in or provide services in a corrective services facility the service provider must have:

  • received the first dose of a COVID-19 vaccine by 17 December 2021
  • received two doses of a COVID-19 vaccine by 11:59pm AEST on 22 January 2022
  • provided evidence of each dose of the COVID-19 vaccine.


What evidence do visitors or workers need to provide?

Service providers who want to enter a corrective services facility must provide:

  • written vaccination record, such as a record of vaccine card; or
  • vaccination information displayed on the Check in Qld app; or
  • a COVID-19 digital certificate or printed vaccination certificate from the Australian Immunisation Register; or
  • an online or printed immunisation history statement for COVID-19 vaccination; or
  • an international COVID-19 vaccination certificate.

A worker who is a QCS contractor or engaged by QCS must provide proof of vaccination status and this will be recorded in IOMS.


Are there exemptions?

Yes. An unvaccinated visitor or worker is permitted to enter, work in or provide services in the corrective services facility, to provide support to a vulnerable prisoner, for mental health or well-being and for legal or advocacy services if certain criteria are met. This criteria includes if an assessment of the risk to other persons in the corrective services facility has been completed and the responsible person reasonably believes the entry is necessary to provide health, wellbeing, legal or advocacy support to the vulnerable prisoner.

If a service provider has a medical contraindication or is participating in a COVID-19 vaccine trial, they may be permitted entry if there has been a risk assessment completed, they are wearing PPE and have undergone a PCR test prior to entry.


Is there an exemption for an emergency situation?

Yes. An unvaccinated service provider may enter to:

  • respond to an emergency or provide an emergency service
  • undertake a legislated regulatory or compliance function
  • as part of official union duties.


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