Visits recommence at Townsville

16 July 2021

Visits have recommenced at Townsville Correctional Complex in line with eased community restrictions.

This means that, following the advice of Queensland Health, the following correctional centres are able to welcome personal visits:

  • Lotus Glen Correctional Centre
  • Townsville Correctional Centre
  • Capricornia Correctional Centre

Please contact the relevant correctional centre for details of current visitor numbers permitted under COVID-Safe plans, to book one-hour contact and non-contact visits.

Due to the extension of community restrictions, all correctional centres from Maryborough south remain unable to facilitate personal visits. This includes:

  • Arthur Gorrie Correctional Centre
  • Borallon Training and Correctional Centre
  • Brisbane Correctional Centre
  • Brisbane Women’s Correctional Centre
  • Helana Jones Centre
  • Maryborough Correctional Centre
  • Numinbah Correctional Centre
  • Palen Creek Correctional Centre
  • Southern Queensland Correctional Centre
  • Wolston Correctional Centre
  • Woodford Correctional Centre

Virtual Personal Visits and Prisoner Email can still be booked and used as normal. Cultural, official legal and visits from elders are able to occur.


Community Corrections officers in Brisbane, North Coast, Southern (Inala and Ipswich) will be on Stage 2 restrictions with all other Community Corrections offices are operating under Stage 1 restrictions.

Anyone entering a correctional centre will continue to undergo health screening and temperature checks. For the safety of our officers and the prisoners in our care, please do not come for a visit if you are unwell or showing any COVID-19 symptoms, even if they are minor (please self-isolate and get tested immediately).

Where social distancing is not possible between other officers or prisoners, in accordance with current Queensland Health advice, masks are recommended.

All correctional centres have a COVID-Safe plan in place, including the requirement for social distancing, hygiene and other fundamental measures that help prevent the spread of COVID-19.

We also continue to pay close attention to regular cleaning of frequently touched surfaces as well as maintaining regular hand washing or sanitising, good cough and sneeze etiquette and adhere to workplace COVID-safe plans.

We understand that restrictions have had an impact on those in our care, especially on their families and we thank everyone for their patience and understanding at this time.

A cautious approach as well as stringent planning and execution has served us well and has kept COVID-19 out of our centres, and we thank you for your patience.

Font Resize