Work for us

We provide professional corrective services that are driven by community safety. Our officers act ethically, honestly and in the best interest of Queenslanders and are publicly accountable for their actions.

Our officers are committed, professional and innovative. Every day, our officers make Queensland a safer place to live and work.

They are all part of a team responsible for:

  • managing correctional centres
  • supervising prisoners in the courts
  • transporting prisoners
  • supervising and managing offenders in the community

All QCS positions are advertised on the Smart Jobs website.

If you are interested in working with QCS, we encourage you to register on Smart Jobs to receive regular updates for relevant opportunities with QCS and to view job descriptions and role requirements for jobs that interest you.

If you have any queries relating to employment with QCS, you can contact our Human Resources recruitment team at

Working as a custodial correctional officer

As a custodial correctional officer (CCO), you will:

  • monitor and maintain the security of the correctional environment
  • supervise prisoners on a daily basis
  • participate in the reception, induction and discharge of prisoners in accordance with procedures
  • write prisoner case notes and prepare reports
  • interact with police, solicitors, contractors, as well as the general public
  • drive the rehabilitation of prisoners

Our CCOs work in some of the most modern and technologically advanced prisons in the world.

Starting your role

If you are successful, and we offer you a job, you will begin your role with paid training. You must complete the 10 week Custodial Officer Entry Program (COEP), and pass written and physical assessments.

After you complete the COEP, you must complete the Certificate III in Correctional Practice (Custodial) course within 12 months of beginning your role. This is a work-based training and assessment program.

Working as a Community Corrections case manager

As a case canager within Community Corrections, you will:

  • supervise and manage offenders subject to community-based orders by undertaking direct interaction to ensure reporting and assessment requirements are met
  • ensure offenders comply with the conditions of their supervision order in accordance with legislation and operational practice guidelines
  • conduct drug testing of offenders and maintain accurate records
  • identify risk and respond appropriately, working together with the Queensland Police Service and other government agencies to ensure a high standard of community safety
  • compile offender case notes and intervention reports, and ensure the provision of accurate information to the courts, Parole Board Queensland, and other agencies
  • participate in the rehabilitation of offenders through their management and involvement in intervention and community service programs.

Starting your role

If you are successful, and we offer you a job, you will be provided work-based training and supervision.

Opportunities for professional development

We encourage career development, and offer training programs to our employees, including:

  • Certificate IV in Correctional Practice
  • Certificate IV in Training and Assessment
  • Diploma in Correctional Administration

Recruitment and requirements

A mandatory requirement for case managers is the possession of a human services or behavioural science degree in fields such as criminology, law, justice, humanities, psychology, social sciences, social welfare, health, education, business and Aboriginal and Torres Strait Islander studies.

Salary levels and employment conditions are available below:

All officers are required to observe the Code of Conduct.

All Queensland Corrective Services facilities are tobacco and smoke free.

Last updated: 19 November 2018
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