Purpose. Impact. Community.
Explore your career with Community Corrections
Join Community Corrections and help create moments that matter by supporting rehabilitation, strengthening community safety and driving real change across Queensland. If you want a career with purpose, where every day is different and your work has a genuine impact, this is your opportunity.
Our teams work with people under community‑based supervision to help them change, reintegrate and take accountability, reducing reoffending and keeping communities safe. In Community Corrections, you see the difference you make for individuals, families and the broader community every single day.
A statewide career with purpose
With seven regions, 34 district offices and 133 reporting centres across Queensland, you can build a meaningful career in locations from the outback to the coast and the tropical far north. You’ll receive comprehensive training, ongoing development, and the support of a diverse, inclusive workplace committed to representing the communities we serve.
We’re recruiting now for:
Want to understand the process and how to prepare? Our Applicant Guide walks you through every step.
Current roles
Probation Services Officer
Position Type: Full-time
Probation Services Officer
Position Type: Flexible-full-time
Case Manager
Position Type: Full-time
Probation Services Officer
Position Type: Full-time
At Queensland Corrective Services, we’re not just a team, we’re a community dedicated to creating safer environments and reducing crime. Be part of something meaningful and make a difference.
Meet our people
Can’t decide if a Community Corrections role is right for you?
Try our Community Corrections careers quiz.
Our roles in Community Corrections
Community Corrections offers meaningful work in a rewarding and sometimes challenging environment. Many people under supervision have complex needs, and our frontline teams regularly navigate sensitive and difficult situations. If you have, or believe you can develop, the skills and personal qualities outlined below, you may be well suited to a rewarding career with us.
Case Managers PO2
Case managers play a vital role in protecting the community by working one-on-one with individuals under a supervision order.
Duties:
- Conduct brief interventions and assess Criminogenic needs
- Engage in difficult conversations with confidence and respect
- Apply legislation, policy and procedural frameworks accurately
- Listen to people with empathy, respect and confidence
- Embrace diversity and work effectively with people from all backgrounds
Qualifications required:
- Bachelor’s degree in a field related to human services or criminology, such as: Law, Justice, Humanities, Psychology, Social Sciences, Behavioural Science, Social Welfare, Health, Education, Business or Aboriginal and Torres Strait Islander Studies.
- If you’re in your final year of study, you’re encouraged to apply for temporary vacancies. You’ll be assessed for a suitability-based talent pool, this is conditional on completing your degree and providing formal proof from a recognised tertiary institution.
Probation Services Officers AO4
Probation Services Officers (PSO’s) play a vital role in protecting community safety by working with people who are subject to community‑based and reparation orders.
Duties:
- Maintain secure and accurate case notes and intervention reports for authorised staff and agencies
- Supervise offenders completing community service and undertake required surveillance activities
- Build strong relationships with community stakeholders and service providers to support offender reparation
- Prepare and support offenders to participate effectively in community service projects
Qualifications required:
- There is no mandatory qualification for appointment to this position
Our commitment to inclusive recruitment
We’re committed to equity, diversity and disability inclusion at every stage of recruitment. We welcome applicants from all backgrounds and provide reasonable adjustments so everyone has a fair opportunity to demonstrate their strengths.
Our workforce should reflect the communities we serve, and we value the diverse perspectives and lived experiences people bring. We provide a fair and accessible recruitment experience and make reasonable adjustments to support a positive, barrier‑free process and workplace.
If you would like confidential support to ensure an equitable and barrier‑free application process, please contact ccrecruitment@corrections.qld.gov.au
Workplaces across Queensland
Across Queensland, Community Corrections Case managers work in metro, coastal, regional, and remote communities, all with the same core purpose: helping people change their behaviour while ensuring court‑ordered requirements are met. The role blends clear compliance expectations with a strong therapeutic approach and goal focused approach.
Case Managers monitor reporting, assess risk, set goals with clients, and guide them toward safer choices. You’ll support people to meet their targets, build motivation, access services, and develop routines that reduce reoffending. Working closely with families, Elders, police, health teams, and community organisations creates a coordinated path toward rehabilitation and community safety. With strong training, internal support, and opportunities to grow case management skills, Case Managers make a meaningful impact every day.
No matter the region, the goal remains the same, balancing accountability with support to help people move toward better futures.
How to apply
Ready to take the next step? All Community Corrections vacancies are listed on the Queensland Smart jobs and careers website.
Create a free My SmartJobs account to apply. You’ll be able to track your application, receive updates, and manage everything in one place.
If you have questions about the process or want guidance before applying, our talent acquisition team is happy to assist.
Tips for writing your application
When you apply, we’ll ask you to explain how your skills and experience meet the requirements of the role. This is more than a standard cover letter. For guidance on preparing a strong application, take a look at our application tip sheet.
Got an interview?
Check out our tips on preparing for an interview to feel ready and confident in front of a panel.
Frequently Asked Questions (FAQ)
What are the office operating hours?
Operating hours vary between district offices. As this is a frontline role, the standard expectation is Monday to Friday, 9:00am to 5:00pm, with occasional work outside these hours depending on operational needs.
What is a suitability pool?
Our suitability pool is a 12‑month talent pool for candidates who have been assessed as suitable. Because recruitment is ongoing, the pool provides flexibility if your circumstances or our vacancies change.
How long is Foundations Training?
Foundations Training runs for 5 weeks and is fully paid. It includes:
- 2 weeks at the QCS Academy (Brisbane or Townsville)
- 1 week at your nominated district office
- 2 weeks back at the Academy
If you live outside of the Brisbane region or Townsville, travel and accommodation can be organised and provided.
Will I start in an office or go straight into Foundations Training?
This depends on when your recruitment process is finalised. Your district office and region will determine your start point. After completing Foundations, you will also complete 4 weeks of office‑based training, with ongoing support provided.
How long does the recruitment process take?
If you are successful following the panel interview, please note that pre‑employment checks may take up to six weeks to complete. The region will confirm any immediate vacancies that arise before we can provide you with a final outcome.
Does my Diploma count toward the qualification requirement?
No. A bachelor’s degree (minimum 3 years of study) in a relevant field is required.
If I’m about to graduate, when should I apply?
We recommend applying 3–6 months before completing your degree. You will be required to submit an unofficial copy of your academic transcript.
Will I need to attend home visits?
Yes, depending on your caseload, home visits are part of the role and are conducted in pairs whenever it is safe and appropriate.
What training will I receive?
You will complete:
- 5 weeks Foundations Training
- 4 weeks Office‑Based Training
- Certificate IV in Correctional Practice (Community) within your first 12–18 months
Can I choose my location?
You can nominate preferences, but placement depends on operational needs and vacancy availability.
Would my degree be considered an acceptable qualification?
Acceptable degrees include fields such as law, justice, psychology and behavioural sciences, criminology, social sciences, social work, health and human‑centred sciences, education, humanities, human services, arts with relevant majors, and Aboriginal and Torres Strait Islander Studies.
If you’re unsure whether your degree meets the criteria, you can apply and your qualification will be assessed during screening, or contact the Talent Acquisition team for guidance
Do overseas qualifications count?
Yes, if they have been formally recognised as equivalent in Australia to a minimum 3-year bachelor’s degree. It is a requirement for the Case Manager role that all degrees which have been completed outside of Australia require assessment against the Australian Qualifications Framework.
This link below may assist in obtaining an academic assessment.
Overseas qualification recognition | Department of Trade, Employment and Training