Are you looking for a job with purpose?

Build your career with Community Corrections

Make a real difference every day

Join Community Corrections and help create moments that matter by supporting rehabilitation, strengthening community safety and driving real change across Queensland. If you want a career with purpose, where every day is different and your work has a genuine impact, this is your opportunity.

Our teams work with people under community‑based supervision to help them change, reintegrate and take accountability, reducing reoffending and keeping communities safe. In Community Corrections, you see the difference you make for individuals, families and the broader community every single day.

A statewide career with purpose

With seven regions, 34 district offices and 133 reporting centres across Queensland, you can build a meaningful career in locations from the outback to the coast and the tropical far north. You’ll receive comprehensive training, ongoing development, and the support of a diverse, inclusive workplace committed to representing the communities we serve.

We’re recruiting now for:

Want to understand the process and how to prepare? Our Applicant Guide walks you through every step.

Can’t decide if a Community Corrections role is right for you?

Try our Community Corrections careers quiz.

What does a case manager do?

Case managers play a vital role in protecting the community by working one-on-one with individuals under a supervision order.

You will:

support supervised individuals to comply with the conditions of their order and support them to lead more productive, crime-free lives.
help them understand what they need to do to complete their order, and the consequences of not complying with the requirements.
encourage incremental behaviour changes during the course of their supervision through effective case management.
help them identify their triggers that may lead to re-offending – such as alcohol and drug abuse, accommodation instability and loss of work – and you help them identify what they need to do to succeed.
work closely with all kinds of people on probation and parole, often with complex needs.

This includes some who may not be fully ready to change at the beginning of your time with them.

Apply Here

What does a probation services officer do?

Probation services officers (or PSOs, as we call them!) play a vital role in protecting the safety of the community by working with people under community-based and reparation orders.

You will:

support them to comply with their reporting requirements and conditions of their order.
help them understand what’s required, and the consequences of not complying.
encourage and coach them how to make incremental behaviour changes so they don’t re-offend and can live a crime-free life.
supervise individuals completing community service.
undertake court administration duties
build and maintain community networks and develop ongoing relationships with external stakeholders to establish sustainable community service projects.

The role encourages you to develop and exercise resilience, problem solving, critical thinking and empathy.

Apply Here

Do you have what it takes?

Community Corrections is a rewarding but also challenging environment in which to work. Many people under supervision have complex needs and risks, and frontline staff are faced with difficult and sensitive situations on a regular basis.

If you have – or you believe you can easily develop – the following abilities and skills, you may have just what it takes to be a brilliant Community Corrections officer!

Case Manager

- Relate to people with empathy and confidence
- Excellent communication and listening skills
- Work well in a team
- Be flexible, adaptable and professional
- Quickly adapt to a busy, complex environment
- Manage multiple, competing tasks
- Apply policy and procedural frameworks
- Build productive working relationships
- Display personal drive and integrity
- Able to conduct difficult conversations
- Strong problem solving and negotiation skills
- Embrace diversity

Probation Services Officer

- Relate to people with empathy and confidence
- Excellent communication and listening skills
- Strong planning and organising skills
- Be flexible, adaptable and professional
- Able to meet deadlines
- Work well independently and as part of a team
- Well-developed interpersonal skills
- Strong stakeholder engagement skills
- Manage sensitive and confidential information
- Able to conduct difficult conversations
- Good problem solving and negotiation skills
- Embrace diversity

Tips for writing your QCS application

When submitting your application, you'll need to detail how your skills and experience help you meet the requirements of the role. It's not just a basic cover letter to accompany your CV. Have a read of our tip sheet for putting your best application forward.

Download our application tips

Secured an interview?

Check out our tips on preparing for an interview to feel ready and confident in front of a panel.

Download the interview tips sheet

Ideal attributes of a case manager or PSO

Resilience
Sense of accountability
Honesty
Adaptability
Perseverance
Diligence
Optimism
Reliability
Sincerity

With seven regions, 34 district offices and 133 reporting centres, Community Corrections is truly statewide. Whether you prefer the bush, the coast or the tropical far north, you can nominate where you’d like to work and build your career across Queensland.